Start by filling out our Inquiry form with details about your event, guest count, and overall vision, and our team will follow up to confirm availability and discuss options.

Every cake we create is custom-designed around your vision, from colour palette to decorative details. Share inspiration images and ideas when you inquire and we’ll sketch a design that feels uniquely yours.

For inspiration, you can browse our Portfolio page and Instagram to see examples of past designs, and we’re happy to discuss how we might adapt a style to suit your event.

Inspiration photos help us understand your style, proportions, and colour palette, but we never copy another artist’s exact work—every cake is a bespoke creation tailored exclusively to your celebration.

All of our sugar blooms and botanical accents are sculpted, wired, and dusted by hand in our studio to match your wedding palette and florals, creating keepsakes that won’t wilt under reception lighting.

If you prefer fresh blooms, please coordinate with your florist to have extra stems delivered the day before your event to Violet & Ivy Cake Designs studio. To ensure strict food safety and seamless styling, all florist-provided blooms must be prepped for food safety and placed onto the cake exclusively by Violet & Ivy Cake Design.

Minor guest count adjustments or design refinements can be made up to 30 days prior to your event date. Any changes that increase the cake’s size or structural artistry will adjust your final invoice accordingly, and no flavour or design changes can be made within 30 days of your celebration.

We offer a range of classic and seasonal flavours. Visit our Flavours page to explore current options, and let us know if you have a particular flavour pairing in mind for one or more tiers.

We do our best to accommodate dietary needs where possible—please mention any allergies or restrictions when you inquire so we can discuss suitable options together.

You are welcome to choose different flavour pairings for each tier, which is a wonderful way to offer variety for your guests.

Please inform us of any severe food allergies prior to booking or ordering. While we follow strict kitchen sanitation practices, our studio regularly handles wheat/gluten, dairy, eggs, tree nuts, peanuts, and soy, so we are not a nut-free or allergen-free kitchen and cannot guarantee a 100% allergen-free environment or eliminate the risk of trace cross-contact.

Our tasting boxes offer a curated selection of flavours so you can sample our bakes before committing to a full order; see the Tasting Box page for current dates and details.

When you reach out through our Inquiry page, we’re happy to discuss how a tasting experience fits into your overall order and wedding timeline.

We offer curated Tasting Boxes on select dates throughout the year so you can sample our signature cake and filling pairings at your own table. Quantities are limited and pre-orders are announced on our website and Instagram. If you book your wedding cake within 30 days of your tasting, we credit the $70 Tasting Box cost directly toward your final cake invoice (excluding delivery fees).

You are welcome to select different flavour pairings for each tier to offer your guests more variety.

Delivery and pickup arrangements are confirmed individually for each order; when inquiring, please share your venue or pickup preferences and location so we can confirm what’s possible.

With every order, we provide clear guidance on safe transport, storage, and serving so your cake looks and tastes its best from arrival to the final slice.

We offer white-glove delivery and on-site setup across the Greater Toronto Area and surrounding regions. Delivery fees are calculated based on round-trip mileage and setup complexity, and once your cake is delivered and styled at your venue, full responsibility transfers to the venue team—please ensure your cake table is sturdy and placed away from direct sunlight, heat vents, or outdoor humidity.

Select smaller celebration cakes and Tasting Boxes are available for scheduled pickup from our studio in Newmarket. Once an order leaves our hands, responsibility for safe transit transfers to you, and we recommend placing cake boxes flat on the floor of an air-conditioned vehicle—never on a slanted seat or lap.

We have a curated collection of cake stands and pedestals available to rent for your event. Rental items must be returned in their original condition within 3 to 5 days following your celebration.

Deposit requirements and payment schedules are outlined with your custom proposal, and we’ll walk you through each step once your inquiry is reviewed.

All payments are processed securely through Stripe. We accept all major credit cards, as well as Apple Pay, Google Pay, and Link for quick and seamless checkout; please contact us if you have a specific method in mind.

We understand plans can change, so please reach out as soon as possible if you need to adjust any details and we’ll do our best to accommodate within our policies and lead times.

If you need to cancel, contact us as early as possible and we’ll explain our cancellation process and discuss available options with you directly.

We’ll share specific storage and serving guidance tailored to your order, generally recommending a cool, dry spot away from direct sunlight until serving time.

We’re happy to provide simple serving and cutting tips so your cake slices beautifully and presents well throughout service.